C4101 (bizhub 950i/850i)
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Contents
Trouble type | C4101:Polygon motor rotation troublePH unit for incorrect marketing area |
Rank | B |
Trouble detection condition | – The polygon motor fails to turn stably even after the lapse of a given period of time after activating the polygon – motor.Motor lock signal detects HIGH for a given period time consecutively during the polygon motor is rotating. – PH unit for incorrect marketing is installed. |
Trouble isolation | – |
Relevant electrical parts | – PH unit – PH relay board (PHRYB) – CPU board (CPUB) – Base board (BASEB) |
Procedure
- Check the installed PH unit for correct marketing area and replace it as necessary.
- Check the connector between the PH unit-PHRYB CN8 for proper connection and correct as necessary.
- Check CPUB for proper installation and correct as necessary.
- Replace the PH unit.
- Replace PHRYB.
- PHRYB F3 conduction check.
- Replace CPUB.
- Replace BASEB.