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C4501 (bizhub 950i/850i)

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Trouble typeC4501: Laser malfunction
RankB
Trouble detection condition– SOS signal is not detected even after the lapse of a given period of time after starting the laser output.

– SOS signal is not detected for a given period of time during printing or IDC sensor adjustment.
Trouble isolation
Relevant electrical parts– PH unit
– PH relay board (PHRYB)
– CPU board (CPUB)
– Base board (BASEB)

Procedure

  1. Check the connector between the PH unit-PHRYB CN8 for proper connection and correct as necessary.
  2. Check CPUB for proper installation and correct as necessary.
  3. Replace the PH unit.
  4. PHRYB IC5 conduction check.
  5. Replace PHRYB.
  6. Replace CPUB.
  7. Replace BASEB.

(Link to the Field Service Manual)

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