C6704 (bizhub 754e/654e)

Contents

Trouble type	Image input time out
Trouble code	C6704
Rank	C
Detection timing	Image data is not input from the scanner to the MFP board (MFPB).
Trouble isolation	Scanner
Relevant electrical parts	• MFP board (MFPB) • CCD board (CCDB)

  (2)Procedure

Step	Action	Control signal	Location of electrical components
1	Select [Service Mode] -> [State Confirmation] -> [Memory/HDD Adj.] -> [Memory Bus Check] -> [Scanner->Memory], and conduct the memory bus function.	–	–
2	Check the connectors between scanner section and MFPB for proper connection and correct as necessary.	–	–
3	Replace MFPBMFPB (Part# A55VH02304)	–	–
4	Replace the CCD unitCCDB (Part# A2X0R72111)	–	–

• Link to the layout drawings for related parts by each trouble code (S.94. C6704, C6752, CDF50, CDF70, CDFA0)

Document Information ID D0001104806 Revise ID R000003

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.11.5 (Link to the Field Service Manual)