How Can We Help?

C7604 (bizhub 950i/850i)

You are here:

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

Contents

Trouble typeC7604: Power line A4 error
RankC
Trouble detection conditionThe fuse detection unit detected an error for a predetermined time.
Trouble isolation
Relevant electrical parts– Exit motor (M4)
– Reverse motor (M33)
– Gate switch solenoid (SD1)
– IDC sensor shutter solenoid (SD2)
– Base board (BASEB)

Procedure

  1. BASEB F13E conduction check.
  2. Check the connector between M4-BASEB CN12E for proper connection and correct as necessary.
  3. Check the connector between M33-BASEB CN12E for proper connection and correct as necessary.
  4. Check the connector between SD1-relay CN166-relay CN165-BASEB CN12E for proper connection and correct as necessary.
  5. Check the connector between SD2-relay CN551-relay CN228-relay CN603-BASEB CN12E for proper connection and correct as necessary.
  6. M4 load check
    • Check code: 27
    • Multi code: 1, 2, 3, 4
    • Control signal: BASEB CN12E-9 to 12
    • Location of electrical component: 12-K
  7. Exit motor (M4)
  8. M33 load check
    • Check code: 84
    • Multi code: 1, 2, 3, 4, 5, 6, 7, 8
    • Control signal: BASEB CN12E-5 to 8
    • Location of electrical component: 12-K
  9. Reverse motor (M33)
  10. SD1 load check
    • Check code: 83
    • Multi code: 0
    • Control signal: BASEB CN12E-3, 4
    • Location of electrical component: 12-K
  11. Gate switch solenoid (SD1)
  12. SD2 load check
    • Control signal: BASEB CN12E-1, 2
    • Location of electrical component: 13-K
  13. IDC sensor shutter solenoid (SD2)
  14. Base board (BASEB)

(Link to the Field Service Manual)

Table of Contents