C9701 (bizhub C650i/C550i/C450i)
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Contents
Trouble type | C9701: Front side reading device cable break detection |
Rank | A |
Trouble detection condition | The cable between the CCD board (CCDB) and the base board (BASEB) is break. |
Trouble isolation | Scanner |
Relevant electrical parts | -CCD unit -CPU board (CPUB) -Base board (BASEB) |
Procedure
- Correct the cable connection between CCDB CN2-BASEB CN6 if faulty.
- Check CPUB for proper installation and correct as necessary.
- Replace the CCD unit. (Part# AA7NR72500)
- Replace CPUB. (C650i Part# AA7NH02P03 / C550i Part# AA7PH02P01 / C450i Part# AA7RH02P02)
- Replace BASEB. (Part# AA7NH02102)
L.3.16.3 (Link to the Field Service Manual)