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C9702 (bizhub C650i/C550i/C450i)
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Contents
| Trouble type | C9702: Back side reading device cable break detection |
| Rank | A |
| Trouble detection condition | The cable between the CIS module (CIS) and the base board (BASEB) is break. |
| Trouble isolation | Scanner |
| Relevant electrical parts | -CIS cable -CIS module (CIS) -CPU board (CPUB) -Base board (BASEB) |
Procedure
- Correct the cable connection between CIS CN2- BASEB CN5 if faulty.
- Check CPUB for proper installation and correct as necessary.
- Replace the CIS cable. (Part# A782N12001)
- Replace CIS. (Part# AAMPR70100)
- Replace CPUB. (C650i Part# AA7NH02P03 / C550i Part# AA7PH02P01 / C450i Part# AA7RH02P02)
- BASEB F19E conduction check
- Replace BASEB. (Part# AA7NH02102)
L.3.16.4 (Link to the Field Service Manual)