C9702 (bizhub C650i/C550i/C450i)

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Trouble typeC9702: Back side reading device cable break detection
RankA
Trouble detection conditionThe cable between the CIS module (CIS) and the base board (BASEB) is break.
Trouble isolationScanner
Relevant electrical parts-CIS cable
-CIS module (CIS)
-CPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Correct the cable connection between CIS CN2- BASEB CN5 if faulty.
  2. Check CPUB for proper installation and correct as necessary.
  3. Replace the CIS cable. (Part# A782N12001)
  4. Replace CIS. (Part# AAMPR70100)
  5. Replace CPUB. (C650i Part# AA7NH02P03 / C550i Part# AA7PH02P01 / C450i Part# AA7RH02P02)
  6. BASEB F19E conduction check
  7. Replace BASEB. (Part# AA7NH02102)

L.3.16.4 (Link to the Field Service Manual)