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CCC00 (bizhub C4000i/C3300i)
Contents
| Trouble type | CCC00: Public user account track information error |
| Rank | B |
| Trouble detection condition | At the first time of startup, the nonvolatile status is reset incompletely due to any trouble (such as a shut off of the main power). |
| Trouble isolation | – |
| Relevant electrical parts | • microSD • CPU board (CPUB) • Base board (BASEB) |
Procedure
- Replace the microSD. (Part# AAJRM71000)
- Replace CPUB. (C4000i Part# Part# AAJRH01005 / C3300i Part# AAJTH01005)
- Replace BASEB. (Part# AAJRH02005)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.13.15 (Link to the Field Service Manual)