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CD016 (bizhub C759/C659)
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Contents
| Trouble type | CD016: HDD mirroring error master (rebuild) |
| Rank | A |
| Trouble detection condition | A R/W error occurs in the master drive during HDD Mirroring Rebuild. |
| Trouble isolation | – |
| Relevant electrical parts | -Hard disk (A) (HDD (A)) -Hard disk (B) (HDD (B): HD-524) |
Procedure
- Turn OFF the main power switch, wait for 10 sec., then turn the switch ON. If no problems are encountered, HDD Mirroring Rebuild is automatically performed.
- Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Status] and identify the specific hard disk that has developed the error. If an error occurs, “Error” appears in the status column.
- Replace the hard disk that has developed the error with a new one. (HDD (A) Part# A5C1M72H00 / HDD (B) Part# A2X0M72C00)
- Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] -> [Physical Format] and perform the function.
- Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] -> [Logical Format] and perform the function.
- If HDD Data Backup has previously been performed, select [Service Mode] -> [Enhanced Security] -> [HDD Data Backup] -> [Restore] and perform the function.
- If HDD Data Backup has not been performed previously, install voice data, etc.
L.3.18.8 (Link to the Field Service Manual)