CD2D1 (bizhub 287/227)
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Contents
| Trouble type | CD2D1: VLAN setting configuration error |
| Rank | B |
| Trouble detection condition | At start up of the MFP, the reception condition of VLAN setting activation is not satisfied. |
| Trouble isolation | – |
| Relevant electrical parts | -Hard disk (A) (HDD (A)) -eMMC board (eMMCB) |
Procedure
- Check if all VLAN setting reception conditions are satisfied.
- A 4GB memory has been installed.
- An HDD has been installed.
- If the IC card reader is connected, the LDD of AU-201S has been installed.
- The software SW12 (bit1) has been set to “PKI unsupported” (0x00). (PKI mode setting unavailable)
- Service Mode -> [Billing Setting] -> [Management Function Choice] is set to “Not installed”.
- Utility -> [Administrator Settings] -> [Network Settings] -> [TCP/IP Settings] is set to “ON”.
- Utility -> [Administrator Settings] -> [Network Settings] -> [Network I/F Configuration] is set to “Wireless Only”.
K.3.18.18 (Link to the Field Service Manual)