CD002 (bizhub C3320i)

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Trouble typeCD002: JOB RAM save error
RankC
Trouble detection conditionThe error in save of job data to the memory / storage and its read error are detected.
Trouble isolation–
Relevant electrical parts-microSD
-CPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Check the microSD for proper installation and correct as necessary.
  2. Check CPUB for proper installation and correct as necessary.
  3. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] -> [Logical Format] and perform the function.
  4. Replace the microSD. (Part# AAJRM71000)
  5. Replace CPUB. (Part# AAJRH01005)
  6. Replace BASEB. (Part# A93EH02007)

L.3.17.1 (Link to the Field Service Manual)