CCC00 (bizhub C4050i/C3350i)
Contents
| Trouble type | CCC00: Public user account track information error |
| Rank | B |
| Trouble detection condition | At the first time of startup, the nonvolatile status is reset incompletely due to any trouble (such as a shut off of the main power). |
| Trouble isolation | – |
| Relevant electrical parts | • Storage board (STRGB) • CPU board (CPUB) • Base board (BASEB) |
Procedure
- Replace STRGB.STRGB (Part# AA2JM72700)
- Replace CPUB.CPUB (Part# A93EH01004)
- Replace BASEB.BASEB (Part# A93EH02007)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.16.17. (Link to the Field Service Manual)